Dealer:       SeniorAssistance.net

SeniorAssistance is a WheelChair Carrier authorized dealer. Contact Stan (SA Rep.) direct office # 909-393-1809.  If you get a recording, then he's on the other line with another customer or in a meeting.  Leave a message and he'll get back to you asap and walk you through the process and/or answer any additional questions. 

SeniorAssistance wants to verify you are ordering the correct part numbers and then they'll email you a credit card payment request option with invoice.  It's fast, easy and very simple.

If you know the part numbers you need, simply email them using the link below.  Include your "ship to" address, so we can figure in your correct shipping costs.

For product and pricing information please contact us via phone or email:

Download WheelChair Carrier Order Form:

 

PDF Format (327 kb)

If you do not have the ability to view PDF files, download Adobe Acrobat Reader from the Adobe website:


 



Ordering by Standard Mail:

Please complete order form (available for download, see above) and mail to:

SeniorAssistance
3036 Windrose Ct.
Chino Hills, Ca. 91709

Please make sure method of payment is included.



Ordering by Email:

Please complete our Online Order Form following the below guidelines:

We are currently using a standard email form for online ordering. DO NOT include your credit card information on the form as standard email is not secure.

If you are using a credit card as your method of payment, we will call you to obtain your credit card information; Or you may call WheelChair Carrier Customer Service at our Toll Free Number 800-541-3213 or Local Phone 419-478-4423 to provide your payment information.



 General Ordering Information

Order Acknowledgments & Shipment Notifications
If you faxed or emailed your order, WheelChair Carrier will send you an acknowledgment no later than 5:00pm EST the next business day. We generally do not send acknowledgments for phone orders, however, if you provide us with an email address we can send an order acknowlegment via email upon your request.

Please Note: WheelChair Carrier uses your email address for ordering purposes only unless otherwise requested. We do not distribute your email information or send unsolicited emails. Please see our Privacy Policy for more information.

Method of Payment
WheelChair Carrier accepts the following methods of payment; Mastercard, Visa, American Express, C.O.D., personal check or money order. Payment must be made in full at time of order.

Shipping

Please note the following shipping & handling charges:

$7.50 added charge for all COD orders.
$2.00 added charge per package for Residential delivery.
$5.00 handling charge to all orders under $100
$10 handling charge to all orders over $100

The total cost of shipping will vary depending on the weight of the order and the location to where the order is being shipped. Please contact our Customer Service Department if you would like to obtain a quote for shipping charges.

Most orders ship the next business day after your order is placed. Our current shipment method is UPS Ground (You order may be shipped via UPS ground if requested). It may take up to 5-7 days to receive your order depending upon where you live in the U.S.

If the item(s) for your order are available and the order is placed early in the day, we can ship your order UPS (or FedEx) Next Day Air or Second Day Air. Please contact our Customer Service Department for expedited shipping rates.

  Installation of WheelChair Carrier Products
WheelChair Carrier strongly recommends contacting an experienced, authorized dealer or a recommended hitch dealer such as Uhaul® for installation of all WheelChair Carrier products. WCC has authorized dealers in several regions of the United States. Please call us at (800) 541-3213 to find a WheelChair Carrier dealer near you.


 

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